Saddened and shocked to hear this news as was my neighbour Jean and her daughter. We all said what a nice person you were. (Will never forget when I popped in to said neighbours many years back, such a surprise to see you smiling out from a photo on their mantelpiece!). You were clever, funny and kind. Always a pleasure to deal with in the office, and fun at social gatherings. My thoughts are with your loved ones. Joan Chapman, Upminster